Find answers to the most common questions about top grocery rebate platforms like Aisle, Vizer Velocity, Westock, Ourcart, and Social Nature. Have a question we didn’t cover? Drop it in the comments below!
Aisle Rebate Platform FAQs
Contact Aisle Support:
📧 Email: support@gotoaisle.com
📱 Text: Send “SUPPORT” to any active Aisle offer to start a help request. Responses typically arrive within a few days.
What is Aisle?
Aisle is a text-based rebate platform that gives you instant cash back on grocery and retail purchases. No app or account is needed—just text a receipt photo and get paid via Venmo or PayPal within 24–48 hours. No cash-out minimums!
Does Aisle have an app?
Yes, but it’s currently available only on the Apple App Store. Most offers are on the website. However, a lot of good free offers are not on their website and are done through ads. At Awesome Freebies we find and posts these offers to make it easier for everyone to benefit.
How do I get paid through Aisle?
Link your phone number to your Venmo account. Or text “PAYPAL” to the offer number to use PayPal. Payments are typically issued within a few days. Payment happens automatically so there is nothing else you need to do.
Haven’t received your Aisle payment yet?
Receipts are usually processed in 48–72 hours. Delays may occur on weekends or during high volume periods. If it’s been over 3 days, contact Aisle support.
How do I find stores that carry an Aisle product?
Text your ZIP code to the offer number. For more accurate results, search the brand name plus “product locator” on Google or use the Target/Walmart apps which will give you the exact aisle the product is in.
Aisle rebate amount is incorrect
Text “SUPPORT” to the offer number and explain the discrepancy. Aisle will adjust the amount and send the balance.
Can one receipt be used for multiple Aisle offers?
Yes – as long as each offer is for a different product. Do not use the same receipt for multiple offers on the same product, such as a “1 Free” and a “BOGO” as this may result in a ban.
If I have an offer for “1 Free” and a “BOGO” offer for the same product, can I purchase 2 of the products and submit to both offers so that I get 2 free?
You can’t submit to both offers to get 2 free instead of 1. It may work but it is unethical, and you will eventually be banned.
Can I submit a receipt from an online purchase to Aisle?
Sometimes. Text “SUPPORT” to confirm if a specific offer allows online purchase receipts.
Deleted the Aisle text chain?
Re-enter your number on the offer page to get a new message. If that fails, contact Aisle support.
Can I redeem a repeat Aisle offer for the same product?
Yes, if you receive a confirmation text for the new offer. If you’re not eligible, you’ll receive a message stating so.
Offer marked inactive after I signed up—can I still redeem it?
Typically you can if it is soon after the offer is marked inactive. This is especially true if they give you a date to complete the deal by. However, if you receive a text stating that the offer has ended then don’t purchase the item, even if it is before the original expiration date. Aisle normally turns off new signed ups before they turn off submissions.
Westock Rebate Platform FAQs
Contact Westock Support:
📧 Email: cs@westock.io
What is Westock?
Westock is a web- and text-based rebate platform that offers cash back on purchases. Similar to Aisle, it works via receipt submission.
Is there a Westock app?
No, Westock is entirely browser and text-based.
How do I get paid through Westock?
Choose Venmo or PayPal during receipt submission. Most payments take 3–5 business days.
Westock payment delay or no approval?
You will typically be paid within 3 days but sometimes it takes up to 5. If you’re still unpaid after that, contact Westock support.
Where can I buy Westock products?
The offer page will usually have a link directly to the brand’s product locator. However, this is sometimes incorrect so you may need to check with the store directly. Apps like Target and Walmart will tell you which of their stores carry the item and the exact aisle it is in.
Westock rebate incorrect?
Email support with your issue and request a correction.
One receipt for multiple Westock offers?
Yes, if the offers are for different products. Duplicate redemptions for the same item are not allowed.
Can I submit online receipts to Westock?
Offers are almost always for in store only unless specified otherwise.
Deleted your Westock offer text?
Re-enter your phone number on the offer page. If it doesn’t work, contact support.
Can I redeem multiple Westock offers for the same product?
Yes, but only for different stores. Westock often has a separate offer for “Any Retailer” and a specific one such as Target only.
Be careful — Westock allows you to sign up for offers again even if you are not eligible due to completing it in the past. Make sure you never completed the same offer in the past because you will only find out after you buy the product and try submitting the receipt.
Offer ended before submission—what now?
Westock ends offers abruptly and without notification. If the offer ends before you submit your receipt, it will likely be rejected. This is everyone’s top complain about Westock. Make sure the offer is still active before you buy the product and make sure to submit the receipt immediately.
Ourcart Rebate Platform FAQs
Contact Ourcart Support:
📧 Email: consumersupport-cm@ourcart.com
What is Ourcart?
Ourcart is a digital rebate platform similar to Aisle and Westock. Submit your receipt and get cash back.
Is there an Ourcart app?
No, Ourcart operates via web and email.
How do I receive payment from Ourcart?
Submit your receipt and select PayPal or Venmo. Payments are often processed instantly.
Ourcart didn’t approve my receipt—why?
If their system can’t auto-read it, manual review can take a few days.
Where to shop for Ourcart offers?
Check brand product locators or use apps like Target and Walmart which state what aisle the product is in.
Incorrect Ourcart rebate?
Email support for a resolution.
Using one receipt for multiple Ourcart offers?
Yes you can have any number of offers on the same receipt and can submit it to all of your offers.
Can I buy Ourcart items online?
Offers are almost always for in store only unless specified otherwise.
Deleted your Ourcart offer?
Check your email inbox for the original sign-up confirmation.
I completed a different offer for the same brand/product. Can I complete a new offer for the same brand/product?
Usually you can if the offer is for a different store. For example, if 1 is for anywhere, and 1 is for a specific store you can do both.
Offer inactive but I already joined—can I still redeem?
Ourcart will send specific expiration dates so as long as the receipt is dated before that date (and your submission is within a reasonable time from like a few days) you will receive the rebate.
Receipt rejected—what to do?
Try submitting it 3 times and if rejected all 3, it will be sent to manual review. You should also email Ourcart support as well to create a ticket.
Vizer Velocity OTC FAQs
Contact Vizer:
📧 Email: hello@joinvizer.com
đź’¬ Submit a ticket
What is Vizer Velocity?
Vizer Velocity is a digital grocery rebate platform built by Vizer, designed to facilitate instant checkout savings via OTC barcode offers at grocery stores and major retailers like Walmart. This company is different since it doesn’t require a rebate after purchase. The savings are taken off before payment like standard coupons.
Can I use the OTC barcode at self-checkout?
Yes, you normally can. In many instances it is actually recommended, like with Walmart. After you are done scanning items make sure to scan the OTC barcode before paying. This is done with the hand scanner. The discount will then be applied. If the barcode doesn’t cover the full cost, you pay the difference with your usual payment method.
What do I do if I’m having issues at regular checkout (not self-checkout) at a qualifying store?
See the Guide Here
Is there a Vizer app?
No app is currently available.
How do I find the stores that carry the product required for the deal?
You can check the brand’s product locator by searching the brand name + product locator in google. Apps like Target and Walmart will tell you which of their stores carry the item and the exact aisle it is in. Vizer Velocity only works with certain retailers.
Can I still use my barcode if the offer is inactive?
Usually yes—open the barcode and verify its functionality.
Social Nature Cashback Platform FAQs
Contact Social Nature:
đź’¬ Use the help button on their website or DM them on Instagram
What is Social Nature?
Social Nature connects users with natural and organic products through free sampling and cashback offers—ideal for health-conscious shoppers.
Is there a Social Nature app?
No—access everything via their website.
How do I get paid through Social Nature?
Submit your receipt on the website using your phone. The receipt is usually approved that day and then the payment is sent to your email 24 hours later. Make sure to look for the email because there is no automatic payment to Venmo/Paypal. Click on the email to select your payment of choice (Venmo, Paypal, Gift Card, Bank Transfer).
Social Nature receipt not approved, or the rebate is incorrect?
Approvals take 24–48 hours. Contact support if needed. If you don’t have luck through a website ticket, message them on Instagram as they respond quicker there.
Where can I buy the product?
Social Nature will show you the nearest qualifying stores that you can buy the product from. You can also check the brand’s product locator by searching for the brand name + product locator in google. Apps like Target and Walmart will tell you which of their stores carry the item and the exact aisle it is in.
Can I buy the product from a different store (but same company). For example, signing up and selecting Walmart in location A but then buy it from Walmart location B?
Yes you can. It is recommended to not go too far away like out of state though as sometimes the offers are state and region specific.
Using one receipt for several Social Nature offers?
Yes you can have any number of offers on the same receipt and can submit it to all of your offers. Just don’t use the same receipt for multiple offers for the same product. For example, don’t use the same receipt for a “1 Free” and a “BOGO” offer for the same product. You can’t submit to both offers to get 2 free instead of 1. It may work but it is unethical, and you will eventually be banned.
Can I shop online for Social Nature deals?
This is rarely allowed, and the deal will need to specifically tell you to buy it online. Almost all offers are in store only.
Can I still submit a receipt after the offer has expired?
Offers usually last until the stated expiration date. However, in some cases they end early. If you try to submit a receipt after the offer has ended, you will not be able to redeem the rebate. Make sure the offer is still valid when you go to buy the product.